Creative Problem Solving and Decision Making - Agilis

Creative Problem Solving and Decision Making


Description

In this present age, organizations are faced with fast-paced and ever-changing situations, where decisions have to be taken within  short periods of time to solve complex situations. As such, individuals and teams need to solve problems and make decisions so need to think critically and in greater detail.

Training in critical thinking and application of problem solving techniques to make the best decisions in complex situations is therefore a cost effective way of gaining a more skilled and capable management and staff team in your organisation.

The course will combine presentations with group discussions, practical exercises, small-group activities and case studies. The course is delivered in a highly interactive style, and will be supported by practical examples and videos to enhance the learning experience.

Syllabus

DAY 1 – CRITICAL THINKING FOR SUCCESS

  • Definitions and importance of critical thinking
  • Fundamentals of critical thinking
  • Strategies of critical thinking
  • Developing critical thinking skills

DAY 2 – PROMOTING CRITICAL THINKING & PROBLEM SOLVING

  • Critical thinking & problem solving skills
  • Problem solving & related theories
  • Creative Problem Solving (CPS)
  • Versions and variations of CPS
  • Adding creativity to your decision process

DAY 3 – TECHNIQUES FOR EFFECTIVE DECISION MAKING

  • Critical Path Analysis
  • Decision Trees
  • Force Field Analysis
  • ‘Plus/Minus/Implications’ (PMI)
  • SWOT Analysis
  • PESTLE Analysis
  • Balanced Scorecard

DAY 4 – SKILLFUL ANALYSIS & DECISION MAKING

  • Enhancing leadership through better decision making
  • Executive Decision Making
  • Teams & Decision Making
  • Decision Making Situations

DAY 5 – DECISION MAKING FOR IMPROVED LEADERSHIP

  • Problem Solving & Decision Making
  • Decision Making & Related Theories
  • Empathy in Decision Making
  • Common Decision-Making Mistakes
  • Ethical Decision Making

Learning Outcomes

  • Apply critical-thinking, problem-solving and decision-making skills to issues and challenges faced on the job
  • Adapt to different styles of thinking in a group or team environment
  • Tap into one’s individual creativity to generate original ideas and a range of solutions
  • Recognize and remove barriers to individual and group decision making
  • Improve productivity by thinking clearly and concisely, analyzing properly and subsequently deciding accordingly
  • Apply a systematic approach to analyzing a targeted problem and choosing the optimal solution

Participants and Requirements

This course is intended for supervisors, managers and executives involved in complex decision-making. Recommended for professionals who desire to enhance their critical thinking, problem solving and decision making for better workplace performance.

Certificate

Attendance Certificate

Course Duration

1 day

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